Principles of Effective Communication (P2)

What the specification says.......

For P2, learners must explain the principles of effective communication. The principles are outlined in three subsets – general skills, interpersonal skills and written communication skills. 

Learners should address each of these areas, choosing two or three points from each to discuss. There is no requirement to laboriously explain every example given in the content.

What the assignment asks you to do.....

The principles of effective communication are sub-divided into 3 main areas:

1. General Communication Skills 
2. Interpersonal Communication Skills
3. Written Communication Skills

Addressing each of the above areas (1-3) choose 2 points from each to discuss the principles of effective communication.  

Create a new page on your blog called Principles of Effective Communication, sub headings should be used for each of the areas (1-3) above giving details of your points. 

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Example Layout 

 

General Communication Skills 

Choose 2 points from list below

1. Cultural differences 
2. Adapting
• Modulating voice
• Terminology
• Format
3. Accuracy 
4. Engaging audience
• Changing intonation
• Use of technology
• Question and answer

Interpersonal Communication Skills

Choose 2 points from list below

1. Methods
• Verbal exchanges
• Signing
• Lip reading 
2. Techniques and cues
• Body language 
• Use of intonation 
3. Positive language
4. Negative language 
5. Active engagement
• Nodding
• Summarising
• Paraphrasing

 

Written Communication Skills 

Choose 2 points from list below

1. Guidelines 
2. ‘Smileys’ or emoticons, 
3. Key messages
• Letter
• Fax
• email 
4. Grammar
5. Spelling 
6. Structure 
7. Identifying relevance 
8. Proofreading 
9. Alternative viewpoints 
10. Note taking 
11. Capitalisation